We make it our first priority to contact all of our customers immediately. The sooner you contact us the sooner our experts will be made available to take care of any issue you may be having. Time is precious and MyNerdSquad.com is truly committed to getting things back up and running for you as soon as possible.
We understand the importance of living on a fixed budget. For this reason we proudly offer flat-rate pricing. Meaning, even if resolving a computer issue takes longer than expected, we will not charge you extra. Ever. We will stand by our original quote given to you. We know that many computer users are savvy enough to take care of many things on their own but from time to time do require some immediate computer assistance. Paying flat-rate ensures that your budget is protected.
Our team is made up of the finest men and women dedicated to offering you the best in both customer service and computer support. Each and every one of our staff are carefully screened and handpicked. By choosing MyNerdSquad.com, you will be working with a certified technician with excellent verbal and customer service skills. We believe that clear and honest communication with our customers is of the utmost importance. You have our ongoing commitment that you will work with a knowledgeable and friendly technician who will cater to your specific needs whenever you need us.