We make it our first priority to contact all of our customers immediately. The sooner you contact us the sooner our experts will be made available to take care of any issue you may be having. Time is money and MyNerdSquad.com is truly committed to getting things back up running for your organization as soon as possible.

We understand the importance of operating on a fixed budget. Not every business has an on-site IT person and even those that do can still benefit from the low fixed costs of having on-demand remote assistance. We know that many small business owners and users are savvy enough to take care of many things on their own but from time to time do require some immediate computer assistance. Paying per incident ensures that your IT related costs are controlled.

We don’t outsource our technicians from other countries, our team is proud to be American. Each and every technician is carefully screened, has 7+ years experience in a help desk/on-site environment and completes an extensive 3-week training course on providing excellent customer service and working with our advanced remote assistance technology. Our staff consists of Microsoft MCSE/MCP certified professionals, Network administrators and A+ certified technicians. Whether your problem is software or hardware related we are prepared to properly diagnose and/or repair your issue. Add a sincere desire to make all of our customers happy and you have an unbeatable team. That's MyNerdSquad.com. That's the difference! We believe that clear and honest communication with our customers is of the utmost importance. You have our ongoing commitment that you will work with a knowledgeable and friendly technician every time that will cater to your Business’ specific needs whenever you need us.